CVS Health shared that it is launching an open consumer engagement platform to simplify care and improve health. The work builds on AI driven solutions which are already deployed at Aetna, CVS ...

BOSTON, July 09, 2024 (GLOBE NEWSWIRE) -- Rapid7, Inc. (Nasdaq: RPD), a leader in extended risk and threat detection, today announced the promotion of three long-tenured sales leaders to General ...

Muha Members Platform Combines Product Authentication Technology with Exclusive Experiences and Lifestyle Benefits; 900-Guest MUHALLOWEEN Launch Event ...

In today’s hyper-connected world, passive customer engagement is no longer enough — businesses must proactively deliver timely, relevant value within customers’ existing digital journeys to truly ...

The "one-person unicorn" is growing more likely to become a reality. With the wonder of AI in customer engagement, running a firm with full-time employment and efficiency can be straightforward.

Join Deloitte Digital leaders as they delve into the current state of the industry and discuss the future of customer engagement for pharmaceutical companies. Learn what leaders should be considering ...

Google's release of Customer Engagement Suite with Google — a Contact Center as a Service (CCaaS) product — with advanced artificial intelligence signals a strategic step to strengthen the company's ...

In today's digital landscape, brands face a unique challenge: how to effectively measure their success and impact in a crowded market and complex data-privacy ecosystem. Traditionally, app marketers ...

Beyond clicks and likes. Engagement that drives loyalty is bidirectional, relational and continual. Extend your perspective beyond superficial metrics like clicks and likes. Loyalty is more than ...

The Gap Analysis service represents an evolution of QCI’s Customer Engagement model into the realm of strategic advisory services. While QCI’s platform has traditionally focused on real-time data ...