Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More An industry-wide shift to greater use of conversational AI, often in the ...

Brands are using conversational interfaces to deliver customer experiences, but there's a catch: designing these conversations may be harder than they thought. Companies are awakening to the value of ...

A new job title appearing across airlines and online booking companies reveals how seriously the industry is taking the conversational interface shift…and the strategic anxieties driving it. If you ...

If you want that chatbot to perform the way it’s supposed to, then you need to turn to a new category of IT worker: conversational designers. Tagged with one of the flashiest job titles in the ...

Canadian collaborative conversational AI tool Voiceflow announced today that it has raised $20 million in a Series A round led by Felicis Ventures. Other investors include Craft Ventures, True ...

Silverback AI Chatbot has announced ongoing development and refinement of its AI Assistant feature, reflecting significant shifts in how organizations manage digital communication, user interaction, ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More These days, conversational artificial intelligence (AI) chatbots are ...