WINTER PARK, Fla.--(BUSINESS WIRE)--COPC Inc., a global consulting firm that helps companies improve operations to optimize the customer experience, announces the immediate virtualization of ...

COPC Inc. provides consulting, training, certification and the RevealCX™ software solution for operations that support the customer experience. The company created the COPC Standards, a collection of ...

FREMONT, CALIFORNIA - JUNE 16, 2015-The Concentrix delivery center based in Auckland, New Zealand, has become the country`s first organization to be certified to the COPC Outsource Service Provider ...

WINTERPARK, Fla., Sept. 28, 2023 (GLOBE NEWSWIRE) -- COPC Inc., a global contact center and customer experience (CX) consulting firm, and KellyConnect, the contact center division of global specialty ...

COPC, the world’s leading Business Excellence certification in the contact center industry worldwide, has recently launched 7 new certifications in association with QAI, their exclusive implementation ...

FREMONT, CALIFORNIA - May 4, 2015-In Japan, three Concentrix centers have been certified to the COPC Outsource Service Provider (OSP) Standard, Release 5.1, bringing the company`s total certified ...

The MarketWatch News Department was not involved in the creation of this content. Recognized for its superior ability in continuously enhancing customer service and operational quality TOKYO, Dec. 24, ...

“Transcom demonstrated a tremendous amount of passion, knowledge and cohesiveness throughout the certification process,” said Cyndy Edwards, director, COPC Inc., and the lead auditor on the Transcom ...

WINTERPARK, Fla., July 26, 2023 (GLOBE NEWSWIRE) -- COPC Inc., a global contact center and customer experience (CX) consulting firm, announces the on-demand availability of its popular COPC® ...

Etisalat is preparing to launch an automated IVR (intelligent voice recognition) service next month, which will support two additional languages over and above English and Arab, which are already ...

COPC Inc., a global consulting firm that helps companies improve operations to optimize the customer experience, announces the immediate virtualization of consulting, training, certification and ...