Many small-business owners use online surveys to perform targeted market and other types of research to find ways to improve their businesses. SurveyMonkey's online service offers you all the tools ...

Customer feedback is the key to evaluating and improving your business operations, especially in the service industry. Few methods of getting responses from customers are better than a survey.

Word allows you to create forms, which you then can use for online data entry, to publish on the Web, or to print. Let’s say you would like to create an evaluation form for your upcoming seminar. You ...

Whether you’re testing out a new product or want feedback about your customer service, there comes a time when every small business and non-profit can benefit from a customer survey. By asking your ...