No one likes hearing “no.” But saying it isn’t easy either. Customer success managers jump through hoops to keep clients satisfied and make sure they’re getting the most value out of a product or ...
Accredited Debt Relief Surpasses 1M+ Clients Helped, Earns National Awards for Excellent Customer Service in 2025 ...
Your frontline teams are your brand. They influence satisfaction more than any marketing campaign ever will. But they can't ...
As consumers, we’ve all seen how technology helps improve our everyday lives, making it simple for us to handle mundane tasks like buying an airline ticket or ordering from a restaurant. But what ...
In the West Loop neighborhood of Chicago, Au Cheval often attracts a line up to three hours long. Considered one of America’s premier burger destinations, the restaurant slings up to 500 patties per ...
Working in the customer service department involves several tasks that need to be performed exceptionally. These could include answering inbound calls, figuring out the answer to a client's inquiry, ...
Your clients might not demand 24/7 customer service yet, but they’re certainly hoping for it. But how can a startup with a lean staff provide round-the-clock customer care? There are several options ...
CHICAGO--(BUSINESS WIRE)--S-NET Communications, a leader in cloud-based business communications and networking services, today announced the launch of S-NET Engage, a comprehensive, multi-flow contact ...
LOS ANGELES--(BUSINESS WIRE)--Newegg, one of the leading tech-focused e-retailers in North America, has added a new turnkey customer service outsourcing solution to its portfolio of third-party ...
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