Dark patterns, also known as deceptive design or deceptive patterns, are essentially tricks. Websites and apps use dark patterns to manipulate users into making decisions they wouldn’t have otherwise ...

“Dark patterns” have increasingly been the focus of legislative and regulatory scrutiny. Yet the phrase is never used in business. No business designs a website, mobile app, or business process with ...

If you’ve ever found yourself struggling to cancel an online subscription, or to deactivate an account on a website, you may have fallen prey to ‘dark patterns’. The Advertising Standards Authority ...