Do you need a design or functional specification? It depends on who your audience is and where you are in the product development cycle. People often confuse the purpose and role of functional ...

Generative AI tools are putting a new spin on the age-old chore of writing and consuming technical documentation. The key is knowing your audience, your purpose, and which tools to use for the job.

Checking up occasionally on your writing skills is a good idea. Why? Much of our communication today consists of emails and texts. I don’t know anyone who would say communication isn’t important. If ...

When you hear the term “data communication,” you might think of the specifications, product manuals, instructions, software documentation, etc. You are right, but “technical communication” and ...