Pricing: Starts at $65 per user per month. Key features: AI-backed Copilot-generated content. Contextual insights like predictive forecasting and scoring. Track contact activity like opening emails or ...

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Organizations increasingly are using Dynamics 365 -- from ExxonMobil in the energy industry and Virgin Atlantic in transportation to the Miami Heat professional basketball team in sports, according to ...

At the recent Convergence conference in Orlando, Fla., Microsoft execs, including CEO Steve Ballmer, hammered home the point that the Dynamics line of ERP and CRM applications are no longer just for ...

Microsoft is removing what's been called a "licensing tax" to encourage wider access to sales and customer service data via the Teams collaboration app. But integration remains a work in progress, ...