Inbound phone support is a complex and challenging career for anyone to pursue. An agent is expected to walk a thin line between satisfying demanding customers and representing the interests of the ...

Have you ever found yourself needing to send a fax, but couldn’t do so because you don’t own a fax machine, don’t have a phone/modem line, or don’t want to pay the high fees associated with sending ...

SEATTLE--(BUSINESS WIRE)--Concord Technologies, the leader in high availability hosted fax solutions, today announced it will be offering free fax service for users of Microsoft Exchange 2010 Release ...

Aljex Software has introduced Integrated Inbound Faxing (IIF), a new service that it said enables motor carriers to fax documents directly into a broker's or 3PL's hosted Aljex system. Aljex noted ...