A key account manager is a business professional whose primary function is to build customer relationships. Key account managers have broad responsibilities related to customer service, sales, ...

Being project manager in any company doesn't mean you stop aspiring to do better. Even when happy in your job, when it comes time for performance reviews, you'll need to know what to write as your ...

Management by objectives is a technique applied primarily to personnel management. In its essence it requires deliberate goal formulation for periods of time (like the next calendar or business year); ...

From Dr. W. Edwards Deming’s 14 Points: Eliminate work standards (quotas) on the factory floor. Substitute leadership. Eliminate management by objective. Eliminate management by numbers, numerical ...

What's the best thing a manager can do to start the new year in a constructive and productive way? It's nothing fancy, but it's fundamental and foundational: Set clear and meaningful objectives for ...

There’s a difference between objectives as they’re usually stated and business objectives. I use a different vocabulary, by the way: If you’ve read Bare Bones Project Management you’ll recognize it – ...

More than 520 years ago, Christopher Columbus discovered the new world. Not that it was the New World he was really looking for, but it was the best he could do at the time. Let me suggest that a part ...

The middle of the year is an excellent time to check on your employees’ performance objectives and make sure they’re still relevant and clear. Circumstances change quickly in business, and there are ...

A lot of people feel, and sometimes actually voice, that Peter Drucker’s “Management by Objectives” is deeply flawed. For those who don’t know, Management by Objectives is ‘ the process of agreed upon ...