If you're not soliciting customer feedback via e-mail, you should be. As research firm MarketingSherpa recently reported, e-mail surveys offer easy tracking, rapid response, and instant reporting.

Survey begging, driven by the pursuit of positive customer feedback, is the bane of the customer experience. We've all encountered it, whether it's servers saying they'll lose shifts if they don't get ...

For the past 11 years, Agili has conducted an annual client survey as a way to obtain valuable client insights and help us chart our path forward. Over time, we have observed an additional, somewhat ...

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...

If you’re an accredited ASC, an unannounced survey may very well be a part of your future. The Accreditation Association for Ambulatory Health Care (AAAHC) has confirmed that the number of random ...

These days, there is a survey for pretty much anything. How likely are you to vote? How much to do you support thus-and-such candidate? How effective was the customer service you received from our ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. When you’re conducting a survey, the research you ...

NEW YORK (WABC) -- A new survey by Bankrate has found an interesting trend among consumers when it comes to tipping: two-thirds of Americans view tipping negatively now, according to the survey.