The use of analytics to manage big data to evaluate the effectiveness of employee training starts with choosing the right products, Brig Patten writes for CTOvision. He adds that reliable software can ...

A worker in the Providence, Rhode Island, office of the Census Bureau. (U.S. Census Bureau) The Census Bureau must do more to measure the impact of the new, partially online training program for the ...

As a business executive, you can likely point to a number of metrics currently being utilized in your company, all of which measure the effectiveness of various practices and processes—everything from ...

Historically, many of the Department of Homeland Security’s (DHS) major IT acquisition programs have taken longer than expected to develop or failed to deliver the desired value. In April 2016, to ...

Brian Tuite is cofounder & CEO of Zenarate, a leader in developing top-performing customer-facing teams through AI Conversation Simulation. Customer care agent training is especially critical these ...

Investing in training and development programs is a strategic decision that can empower individuals and organizations to reach their full potential. However, the effectiveness of a training program ...