Verizon Business is targeting the small to mid-sized market with the introduction this month of IP Web Center, a hosted contact center application. It is providing this functionality by adding ...

Here's a look at how the cloud leaders stack up, the hybrid market, and the SaaS players that run your company as well as their latest strategic moves. Read now Google Cloud on Monday announced that ...

SACRAMENTO, Calif., March 27, 2024 (GLOBE NEWSWIRE) -- Verizon (VZ) announced today that state agencies in California can now procure Mindful by Medallia, a customer-led callback scheduling and ...

Welcome to this week's No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. In our second edition of 2023, Verizon expands customer options with new tools ...

The Verizon Wireless call center in Bangor, the company’s only northern New England facility, is hiring 20 more employees. Human Resources Manager Jennifer Bouquot said more full-time customer service ...

Verizon Business has received a 10-year, $21 million contract under the U.S. General Service Administration's Networx Universal contract to provide call center routing and support for the U.S.